CK999 Privacy Policy — How Your Personal Data Is Collected, Used, and Protected on Our Platform

This Privacy Policy explains what personal information ck999 collects from registered members in Bangladesh, how that information is used, and what rights you have over your own data. Please read this document before creating an account.

Last updated: June 2025 Adults only — 18+ strictly
Your Privacy Is Taken Seriously

CK999 collects only the personal data that is necessary to operate the platform and provide services to registered adult members. This policy explains clearly what is collected, why, and how it is protected. If you have questions after reading this document, contact support at [email protected].

1 About This Policy

This Privacy Policy applies to all personal data collected by ck999 in connection with the operation of the platform at ck999.bar. It covers data collected when you visit the platform, register an account, use any section of the platform, or contact support.

This policy is intended for adult users in Bangladesh who are considering registering or who are already registered members of ck999. By registering an account, you acknowledge that you have read this policy and understand how your personal data will be handled.

This policy should be read alongside the Terms and Conditions, which govern your use of the platform more broadly. Where this policy refers to account rules or member responsibilities, the Terms and Conditions provide the full detail.

2 Data We Collect

CK999 collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the platform, and in some cases from third-party service providers involved in payment processing or identity verification.

Category Examples How Collected
Identity data Full name, date of birth, gender Registration form, verification documents
Contact data Email address, phone number Registration form, account settings
Financial data Payment method details, transaction history Deposit and withdrawal processes
Account activity data Betting history, game sessions, login times Automatically recorded during platform use
Technical data IP address, device type, browser, operating system Automatically collected on platform access
Communications data Support messages, email correspondence When you contact support or respond to communications

CK999 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless this is specifically required for a legal obligation and you are informed at the time of collection.

Age Verification Data

Because ck999 is strictly for adults aged 18 and above, identity documents submitted for age verification are handled with particular care. These documents are used solely for the purpose of confirming eligibility and are not retained beyond the period necessary for that purpose.

3 How We Use Your Data

CK999 uses the personal data it collects for specific, defined purposes. Data is not used for purposes beyond those described in this policy without your knowledge.

  • Account management: To create and maintain your registered account, verify your identity and age, and manage your account settings and preferences.
  • Platform operation: To process deposits and withdrawals, record betting and gaming activity, and provide access to all sections of the ck999 platform.
  • Security and fraud prevention: To detect and prevent unauthorised access, fraudulent activity, and breaches of the Terms and Conditions.
  • Responsible gaming: To support the responsible gaming tools available on the platform, including monitoring activity patterns where a member has activated deposit limits or self-exclusion.
  • Customer support: To respond to your enquiries, resolve complaints, and communicate with you about your account.
  • Legal compliance: To meet obligations under applicable law, including record-keeping requirements and responses to lawful requests from authorities.
  • Platform improvement: To analyse aggregated, anonymised usage data to understand how the platform is used and to identify areas for improvement.

CK999 does not use your personal data to send unsolicited marketing communications to third parties. If ck999 sends you communications about platform features or updates, these will relate to your existing account and you will have the option to opt out.

4 Legal Basis for Processing

CK999 processes personal data on the following legal bases, depending on the purpose of the processing:

  • Contract performance: Processing that is necessary to provide the services you have registered for, including account management, transaction processing, and platform access.
  • Legal obligation: Processing required to comply with applicable laws, including age verification requirements and record-keeping obligations.
  • Legitimate interests: Processing for purposes such as fraud prevention, platform security, and improving the platform, where these interests are not overridden by your rights.
  • Consent: Where processing is based on your consent, such as optional communications, you may withdraw that consent at any time by contacting support or updating your account preferences.

5 Data Sharing

CK999 does not sell your personal data to third parties. Data may be shared in the following limited circumstances:

  • Payment processors: Financial data is shared with payment service providers to process deposits and withdrawals. These providers are bound by their own data protection obligations and may not use your data for any other purpose.
  • Identity verification providers: Where identity or age verification is required, data may be shared with a third-party verification service. This sharing is limited to what is necessary for the verification process.
  • Technical service providers: Companies that provide hosting, security, or other technical infrastructure for the ck999 platform may have access to data as part of providing those services. These providers operate under data processing agreements that restrict how they may use the data.
  • Legal and regulatory requirements: CK999 may disclose personal data where required to do so by law, court order, or a lawful request from a regulatory or law enforcement authority.

Any third party that receives personal data from ck999 is required to handle it in a manner consistent with this policy and applicable data protection law. CK999 does not transfer personal data to parties outside of these defined categories without informing you.

No Sale of Personal Data

CK999 does not sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third parties. Your data is used only for the purposes described in this policy.

6 Cookies and Tracking

The ck999 platform uses cookies and similar technologies to support the operation of the platform. Cookies are small text files stored on your device when you visit a website. They are used for the following purposes on ck999:

  • Session management: To keep you logged in during a session and to maintain your account state as you navigate between sections of the platform.
  • Security: To detect and prevent fraudulent or unauthorised activity, including identifying unusual login patterns.
  • Platform functionality: To remember your preferences and settings within the platform, such as language or display preferences.
  • Analytics: To collect aggregated, anonymised data about how the platform is used, which helps identify technical issues and areas for improvement. This data does not identify individual users.

Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect the functionality of the ck999 platform, including your ability to stay logged in or access certain features. Refer to your browser's help documentation for guidance on managing cookie settings.

CK999 does not use cookies to serve third-party advertising or to track your activity across other websites.

7 Data Retention

CK999 retains personal data for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. The retention period for different categories of data varies depending on the nature of the data and the purpose for which it was collected.

  • Account data: Retained for the duration of your account and for a defined period after account closure, to meet legal record-keeping obligations and to handle any post-closure queries or disputes.
  • Transaction records: Financial transaction records are retained for the period required by applicable financial regulations, which may extend beyond the closure of your account.
  • Identity verification documents: Retained only for as long as necessary to complete the verification process, after which they are securely deleted unless retention is required by law.
  • Support communications: Retained for a reasonable period to allow for follow-up and to maintain a record of resolved issues.
  • Technical and usage data: Aggregated and anonymised data may be retained indefinitely for platform improvement purposes, as it cannot be used to identify individual users.

When personal data is no longer required, it is securely deleted or anonymised in a way that prevents re-identification.

8 Your Rights

As a registered member of ck999, you have rights over your personal data. These rights are described below. To exercise any of these rights, contact support at [email protected] with a clear description of your request. CK999 will respond within a reasonable timeframe.

  • Right of access: You may request a copy of the personal data that ck999 holds about you.
  • Right to rectification: If any personal data held about you is inaccurate or incomplete, you may request that it be corrected. You can also update basic account details directly through your account settings.
  • Right to erasure: In certain circumstances, you may request that your personal data be deleted. This right is subject to limitations where retention is required by law or for the resolution of outstanding disputes.
  • Right to restriction: You may request that the processing of your personal data be restricted in certain circumstances, for example while a query about accuracy is being resolved.
  • Right to object: Where processing is based on legitimate interests, you may object to that processing. CK999 will consider your objection and respond with the outcome.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before the withdrawal.
How to Submit a Data Request

Send your request to [email protected] from the email address registered to your ck999 account. Include a clear description of the right you wish to exercise. CK999 may need to verify your identity before processing the request.

9 Data Security

CK999 takes the security of personal data seriously and applies technical and organisational measures to protect data against unauthorised access, loss, or disclosure. These measures include encryption of data in transit, access controls that limit who within the organisation can access personal data, and regular review of security practices.

While ck999 takes reasonable steps to protect your data, no online platform can guarantee absolute security. You also have a role to play in keeping your account secure. Using a strong, unique password, logging out after each session, and not sharing your login credentials with others are all important steps that members in Bangladesh — particularly those using shared devices — should take seriously.

If ck999 becomes aware of a data security incident that affects your personal data in a material way, you will be notified in accordance with applicable requirements. Notifications will be sent to the email address registered to your account, which is another reason to keep your contact details up to date.

Protect Your Own Account

CK999 will never ask for your password by email, phone, or any other channel. If you receive a message claiming to be from ck999 and asking for your password or payment details, do not respond and contact support immediately at [email protected].

10 Children and Minors

CK999 is strictly an adults-only platform. The platform is not directed at, and does not knowingly collect personal data from, anyone under the age of 18. Registration requires confirmation that the user is at least 18 years old, and ck999 reserves the right to request identity documents to verify age at any time.

If ck999 becomes aware that personal data has been collected from a person under 18, that data will be deleted and the associated account will be closed immediately. Parents and guardians in Bangladesh who are concerned about underage access to online gaming platforms are encouraged to use device-level parental controls and to speak openly with young people about responsible use of the internet.

Responsible gaming is a priority for ck999. The platform provides tools to help adult members manage their activity, including deposit limits, session reminders, and self-exclusion. These tools are described in detail on the Responsible Gaming page.

11 Changes to This Policy

CK999 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to data handling practices. When changes are made, the updated policy will be published on this page with a revised "last updated" date.

Where changes are material — meaning they significantly affect how your personal data is used or your rights as a data subject — ck999 will aim to notify registered members by email before the changes take effect. It is your responsibility to ensure that the email address on your account is current so that you receive these notifications.

Continued use of the ck999 platform after a revised policy is published constitutes acceptance of the updated terms. If you do not agree with a change, you should stop using the platform and contact support to arrange account closure.

12 Contact Us

If you have a question about this Privacy Policy, wish to exercise a data right, or want to raise a concern about how your personal data has been handled, please contact the ck999 support team by email. Support is available in English and Bengali for members in Bangladesh.

Support email: [email protected]

For general questions about the platform, account features, or responsible gaming tools, the FAQ page may provide a quicker answer. The Platform Guide covers account setup and the use of privacy and responsible gaming settings in detail.

Response Timeframe

CK999 aims to respond to all privacy-related enquiries within a reasonable timeframe. When submitting a data rights request, please use the email address registered to your ck999 account and include a clear description of your request to help the team respond efficiently.

If you have read and understood this Privacy Policy and wish to create an account on ck999, you can register below. Existing members can log in to manage their account and privacy settings.

This platform is for adults aged 18 and above only. Please engage responsibly.